Can I refill a medication if I use it?

It is up to your Duration Health physician whether to refill a medication after use. We want to ensure the medications are being used appropriately and as intended by our physicians. Generally, refills will be considered if:

  • You attempted to seek routine care or contact a doctor before using medication, as required by our policies, OR communication with a doctor was not possible; and
  • The medication was used appropriately; and
  • You used the medication in an emergency circumstance, while living, working or traveling without access to routine medical care.

Access your Account Dashboard to initiate the refill process.

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